Day 1 — Read the notice carefully. It lists exactly what failed and the deadline (usually 14–28 days). Day 2–3 — Fix everything physical (broken seals, dirty shelves, etc.). Photograph before and after. Day 4 — Switch every paper record to digital so nothing can be missed again. Day 5–deadline — Run perfect checks every single shift. No gaps, no excuses. Day before deadline — Export the full PDF report (temperatures, cleaning, opening/closing, corrective actions) and email it to the officer with the photos.

Over 80 % of cafés that follow that exact sequence get the notice closed without a re-visit and the 5-star rating reinstated within weeks.

The ones that drag their feet stay on 3 stars for months and lose thousands.